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Hotline development and training with Dr. Carrie Maylan and Dr. Michelle Munro-Kramer

Paper to Practice / S7 E1

Web & Text-Based Hotlines

Dr. Carrie Moylan, Dr. Michelle Munro-Kramer, and Kathleen Miller of MSU’s Center for Survivors discuss the importance of hotlines, the benefits of using web and call based hotlines, and the necessary training for a web based hotline.

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April 2, 2026

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This website is sponsored by MDHHS Division of Victim Services and is supported in part by Victims of Crime Act (VOCA) Grant Award No. 2020-V2-GX-0044 from the Office for Victims of Crime, U.S. Department of Justice. The opinions, findings, and conclusions or recommendations expressed in this training are those of the trainers and do not necessarily reflect the views of the Department of Justice or the MDHHS Division of Victim Services.

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