Developing a Web-Based Hotline

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Hotline development and training with Dr. Carrie Maylan and Dr. Michelle Munro-Kramer

Paper to Practice / S7 E2

Developing a Web-Based Hotline

Dr. Carrie Moylan, Dr. Michelle Munro-Kramer, and Logan Forrester of MSU’s Center for Survivors discuss strategies to develop a web based hotline, inappropriate chatter, and the necessary training to guide responders when experiencing inappropriate chatter. Inappropriate chatter is the use of the hotline outside of its intended purposes.

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April 2, 2026

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