FAQs

Notice to advocates and MiVAN.org users:

Beginning January 1, 2021, MiVAN.org will no longer support Internet Explorer 11 (IE 11). After this date, you will not be able to access our website using Internet Explorer, and you will be asked to switch to a supported browser (such as: Microsoft Edge, Google Chrome, Mozilla Firefox, Safari).

Why is this happening?

In August 2020, Microsoft announced it would discontinue support for Internet Explorer 11, and would phase out the Legacy Edge browser, in favor of the new Microsoft Edge. While both browsers will continue to operate, no security or performance updates will be issued. This means that if you continue to use either of these browsers, you will begin to have a degraded browsing experience. You may not even realize some websites are not performing at their full potential, which is why it is important to make the switch to an updated browser

What should I do, and what should my agency/organization do?

You should familiarize yourself with the new browser you wish to use, download and install a new browser if necessary, and discontinue using Internet Explorer/Edge Legacy.

For individuals:

• What browsers should I use in 2021?
• How to transfer your bookmarks from IE to Chrome
• How to transfer your favorites/bookmarks from IE to Edge

For organizations:

• Plan your deployment of Microsoft Edge
• Read Microsoft’s announcement, “Saying Farewell to Internet Explorer 11”
• Does your organization require the use of Internet Explorer for some applications? Learn about setting up IE mode on Microsoft Edge.

As always, MiVAN is here to support you. Please contact us for any additional information, or with questions or concerns.

Browser Compatibility

If you’re experiencing functionality or display issues, you may want to try a different browser/device from these lists:

• Microsoft Edge (Latest 2 major versions)
• Google Chrome (Last 2 major versions)
• Firefox (Latest 2 major versions)
• Safari (Latest 2 major versions)

Mobile

• iOS 12 or higher
• Android Version 9 or higher