Surge in life-or-death calls takes toll on domestic violence crisis line workers
October 2021
An article originally from NBC News
“Araujo, now 33, started working for Noah Project in December 2014, inspired by the work she saw them doing during her stay, and she is now the victim advocate and Child Protective Services liaison. She helps callers work through domestic violence situations like the one her mother experienced. But when the Covid-19 pandemic started, she said, the calls changed. She used to get maybe two or three life-threatening calls a week, but when the pandemic started, the urgent calls came every day, multiple times a day. It’s been 18 months, and the calls haven’t let up.”